The headset rating label is beneath the right ear cushion. Hold the cushion frame when removing it; do not pull only on the fabric.
This is the PULSE 3D headset, not PULSE Elite CFI-ZWH2, the older Pulse Elite Edition or third-party headsets. Internal cards provide assessment routes where the available source is a teardown rather than a repair manual.
Rule out settings before opening the voice or button assemblies.
Signs to investigate
- No voice capture
- Volume or chat buttons fail
Prepare your bench
- Console microphone test
Diagnose, isolate, then service
- 01
Check mute, selected input and chat/game balance first.
- 02
The teardown identifies microphone seals and a separate control assembly. Preserve acoustic seals during any internal service.
- 03
A technician should check the relevant connection or switch rather than replacing the whole headset by assumption.
Do not push tools into microphone openings.
Voice capture and each control behave correctly.
Restore all covers, shielding and cable routing before powered tests. Keep each screw in its original position. If fit or resistance changes, reopen and inspect rather than tightening harder.
Technical reference & evidence
Original notes by VICEPULSE, checked against the reference below. These are concise component notes; use the matched photographic reference for exact fastener locations and connector details. The AI-generated product render is illustrative, not a service drawing.
52audio original teardown ↗Source-checked on 31 October 2026. VICEPULSE has not bench-tested this procedure. Internal part fit must be verified against your actual revision.